Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., by e-mail) of your decision to withdraw from this contract.

Contact for withdrawal:

Company:
Trendverse

Address:
Märkische Straße 70
42281 Wuppertal
Germany

Email:
trendverse.shop@outlook.de

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. You will not be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Return of Goods

You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of 14 days has expired.

The customer bears the direct costs of returning the goods, unless otherwise agreed.

The goods should be returned as far as possible in their original condition and with all accessories.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply, as far as legally permissible, in particular to:

• Goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

• Sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

• Goods that have been inseparably mixed with other goods after delivery due to their nature.

Model Withdrawal Form

(If you wish to withdraw from the contract, you can fill out this form and send it back to us.)

To:

Trendverse - Alina Ermut
Märkische Straße 70 

42281 Wuppertal

trendverse.shop@outlook.de

I/We hereby revoke the contract concluded by me/us for the purchase of the following goods:

Ordered on: ______________________

Received on: ______________________

Order number: ______________________

Name of consumer(s): ______________________

Address of consumer(s): ______________________

Signature of consumer(s) (only for notification on paper):

Date: